Track Your Parcel

To track your shipment, please enter your Order Number and the Email Address used during checkout. You can find your order number in your confirmation email, your shipping notification, or within your customer account.

If you created an account with us, you can also view your full order history and live tracking details directly in your Customer Space.

Please note: It may take 24–48 hours for tracking information to update after your order has shipped.

Help Center

Discover answers to your most common questions about our jewelry, materials, and care. We want you to shop with confidence and enjoy your new jewelry to the fullest.

We process all orders within 24-48 hours. Once shipped with First Class Mail, your jewelry will arrive in 3-8 business days. You’ll receive a tracking link by email as soon as your order ships.

Shipping is free for orders over $45. For orders under $45, a $3.99 shipping fee applies.

Every order is covered by our free 30-day return policy. To initiate a return, simply email us at [email protected] with your order number and our team will guide you through the process. Returned items must be unworn and in their original packaging.

If you haven’t received your tracking, or if your package seems delayed, contact us at [email protected] and we’ll assist you promptly.

If you haven’t received your tracking, or if your package seems delayed, contact us at [email protected] and we’ll assist you promptly.

Our jewelry is crafted from high quality Surgical Steel 316L, Titanium ASTM-F136, 925 Sterling Silver, 14k Gold Plating, and Cubic Zirconia (CZ). Each material is selected for durability and skin safety.

Absolutely. All our materials are hypoallergenic and nickel-safe, making them suitable for sensitive ears and everyday wear.

Clean your jewelry gently with a soft cloth and mild soap. Avoid harsh chemicals and remove them when showering or swimming to keep them shining longer.

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