Crystia One-Year Replacement Coverage
We want you to enjoy your Crystia jewelry with complete peace of mind.
If your jewelry breaks due to normal wear and tear within one (1) year from the date of purchase, we offer a hassle-free replacement at no additional cost.
What’s covered
- Breakage occurring under normal, everyday use
- Structural defects affecting the integrity of the jewelry
- Issues not caused by misuse or external damage
What’s not covered
- Loss or theft
- Damage caused by accidents, improper use, or modifications
- Normal cosmetic wear (scratches, tarnishing, discoloration)
- Damage caused by exposure to chemicals, water, or extreme conditions
How it works
Simply contact our support team with your order number and a photo of the item.
Once approved, we’ll arrange a replacement quickly and smoothly.
This coverage applies exclusively to the original purchaser and is valid for one replacement per item.
For full details, please refer to our Crystia Care+ Conditions.
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